In order to facilitate the management of orders and prizes, it is essential to be registered in our system in order to be able to use it. In this way, if their bets are rewarded, we can manage the payment more easily. In the case of applying for the sending at home, the data from the register will also be used.

Make sure that all your data is correct because in the event of a major prize, we will have to check your identity.

2. How to buy

Select the game you want from the menu on the left, check your bets and press the 'Value' option, if you want to make more bets, re-select the desired game following the same process, at any time you can view your order by pressing the 'My purchase' option on the top right, once you have completed your order press the 'Continue order' option. From this screen you can select how you want to pay your order, after selecting the option, press 'Confirm payment'. If a registered user enter their username and key and press 'Continue Order', if not registered, it must be registered beforehand.
After validation in terminal *LAE will receive an email confirming her bets.

3. Systems of payment

3.1 Credit card.
This sistem of payment is realized across a gangplank of payment of 'La Caixa', with all the guarantees of saffety that this carries. Lottery 'La Pastoreta', does not have access never to the information of the users credit cards. Once accepted the operation yours bets will be validate.
3.2 Transfer.
Once selected this form of payment, the system will send you an e-mail with the number of our account, where you must do the transfer, indicated de order number. Yours bets will be validate when we have conformity of the operation.
3.3 User account.
To be able to use this system you will have to be registered and you must have deposited balance, by transfer or credit card.

4. hourly validation

Monday: de 9:00 AM to 20:00 PM
Tuesday: de 9:00 AM to 20:00 PM
Wendsday: de 9:00 AM to 20:00 PM
Thursday: de 9:00 AM to 20:00 PM
Friday: de 9:00 AM to 20:00 PM
Saturday: de 9:00 AM to 13:30 PM

Have care on having realized Weekly Bets, (Bonoloto, Primitive and Euromillones) the system puts him the dates in which the tickets were validated, these dates it can use as reference. Everything what is received after the closing time will be validated for the immediately later drawing.

CONFIRMATIONS: Once validated the bets there will receive an e-mail of confirmation of validation, if this e-mail was not receiving it before the drawing, debit of claiming it urgently.
For Euromillones's drawing it must have the precaution of which the terminals are closed at 20:00 exactly of every Friday, do his forecasts.

5. Electronic Sure Trade.

Once selected the products, the client proceeds to the purchase clicking the corresponding button of payment of the web of the trade.
The client is directed a sure page of
The Caixa € in that the information is requested him
Of the card:
- N º of card (BREAD)
- Expiry date
- CVV (Code of check of the card)
Once the client introduces the information of payment, the operation is sent to the issuing entity of the card, which will validate, of the form established with his client, the authentication of the operation. For example, if the issuing entity of the card is The Caixa, to the client there will request a code of the only use that him envia in a message to his mobile phone.
The issuing entity verifies the genuineness
Of the ownership.
It informs the client about the result of the operation.
The client can pulsate Continue € to return to the trade or To stamping € to obtain a voucher of the payment. It is at the time when the entity returns the control of the navigation for the trade, once finished the process of payment.
If his card is not enabled to operate in Electronic Sure Trades it will not be accepted, put in touch with his bank company, to enable her.

6. Conditions of Purchase for Internet.

The buyer agrees to satisfy the payment in advance. Payments can be made from the user account, provided sufficient balance is available. Payment by transfer can be made in order to have a balance in your account, and this form of payment is only accepted for this assumption. It can also use credit card payment and Bizum (TPV of La Caixa) these forms of payment are instantaneous.

The cost of shipping the tenths will be borne by the purchaser and will be by urgent transport to ensure their safety, the 'company in charge is NACEX. Delivery deadline will be 24/48 hours since sending confirmation. It may also choose to deposit tenths in our administration without charge.

For purchases from outside of 'Spain: the prizes will be transferred to an account that must 'open in a Spanish bank.

Upon making his order, he accepts all these conditions.

The rules are governed by Spanish laws. Loteria La Pastoreta and the 'user, for the resolution of any controversy that might arise, submit with express renunciation to their own, and to anyone else who might correspond, if applicable, to the jurisdiction of the Courts and courts of the city of Reus (Tarragona).

7. Collection of awards.

Every working day after a celebration of the draw we communicated the results.If someone of yours bets out to be winning, automatically the amount will be pait in your user account, with these balance you will be able to continue buying or carry off the balance to your account. When you request the collection of prizes, we will generate a transfer to your bank account, keep in mind that this process, depending on the entity and the day of the request, may take a few days.
When the draw is in weekend or in festive the results will be comunicated at the following working day.

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